This Privacy Policy explains what personal data the oktk platform collects from registered players in Bangladesh, how that data is used, who it may be shared with, and what rights you hold over your own information. We are committed to handling your data with transparency and in a manner consistent with fair information practices.
oktk collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and the delivery of a safe and compliant betting experience. We do not collect data speculatively or for purposes unrelated to platform operations.
Your personal data is never sold, rented, or traded to third-party marketers, data brokers, or advertising networks. The only third parties who receive your data are essential service providers — such as payment processors and game studios — operating under strict data-sharing agreements.
All personal data held by oktk is stored on encrypted servers using industry-standard 256-bit SSL encryption. Passwords are stored using one-way cryptographic hashing and are never held in a readable format by any member of the oktk team.
Registered players in Bangladesh hold rights over their personal data including the right to access a copy of their data, the right to request corrections, the right to request deletion subject to legal retention obligations, and the right to withdraw consent where processing is based on consent.
oktk does not store complete bKash, Nagad, Rocket, or Upay account credentials or transaction PINs. Payment transactions are processed directly through the respective mobile financial service providers' secure APIs. Only transaction reference numbers and amounts are retained for reconciliation purposes.
For any privacy-related request, concern, or complaint, players may contact the oktk data support team directly at [email protected]. All privacy requests are handled within 30 days of receipt in accordance with applicable fair information practices.
oktk ("we", " "us", "our") operates the online betting and casino platform available at oktk.cam, serving registered players across Bangladesh. We act as the data controller for all personal information collected through this website and its associated services.
This Privacy Policy sets out in clear terms what categories of personal data we collect, the purposes for which that data is processed, the parties with whom it may be shared, the period for which it is retained, and the rights you hold as an individual whose data we process. This policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the contractual relationship between you and oktk.
We are committed to handling personal data responsibly and in accordance with fair information practices. We review this policy regularly and update it whenever our data processing activities change in a material way. The date at the top of this page reflects the most recent revision.
The following table summarises the categories of personal data oktk collects, together with specific examples of the data points within each category.
| Category | Data Points Collected | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Required |
| Contact Data | Mobile number, email address, residential address in Bangladesh | Required |
| Verification Data | National Identity Card number, passport copy, selfie photograph for liveness check | Required for withdrawals |
| Financial Data | Mobile wallet type (bKash, Nagad, Rocket, Upay), transaction reference numbers, deposit and withdrawal amounts in BDT | Required |
| Account Data | Username, encrypted password hash, account balance, bonus history, betting and gaming history | Required |
| Technical Data | IP address, device type and OS, browser type and version, session duration, pages visited | Automatically collected |
| Communications Data | Support chat transcripts, emails sent to [email protected], feedback submissions | When you contact us |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond the liveness photograph required for KYC), or medical information unless you voluntarily disclose such information in the context of a responsible gaming self-exclusion request.
The majority of personal data oktk holds about you is provided directly by you during the account registration process, when completing KYC verification, when making deposits or withdrawal requests, when contacting our support team, or when participating in promotions and surveys.
When you access the oktk platform, our servers automatically log certain technical data about your device and session. This includes your IP address, the type of device you are using, your browser version, the pages you navigate to within the platform, and the duration of each session. This data is collected using server logs and, where applicable, cookies placed on your device.
When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, we receive a transaction confirmation and reference number from the respective mobile financial service provider. We do not receive your full wallet credentials, PIN, or payment instrument details — only the information necessary to reconcile the transaction against your oktk account balance.
Third-party game studios integrated into the oktk platform — including Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, NetEnt, and Spribe — may share gameplay logs with us for the purpose of settling bets, resolving disputes, and detecting irregular play patterns. These logs contain your player identifier, game session data, and bet amounts, but do not include any additional personal data beyond what you have already provided to oktk.
oktk processes your personal data for the following specific purposes. Each purpose is matched to the legal basis on which it relies, as described in Section 5 below.
We do not use your personal data for automated profiling that produces legal or similarly significant effects without human review. Any flags raised by automated fraud detection systems are reviewed by a member of the oktk compliance team before action is taken on an account.
oktk processes your personal data on the following legal grounds:
Transaction data is shared with bKash, Nagad, Rocket, and Upay solely to the extent necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the security of data held within their own systems.
Your player identifier and relevant session data are shared with our integrated game studio partners — including Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, NetEnt, and Spribe — for the purpose of delivering game content, settling outcomes, and resolving game-related disputes.
oktk uses third-party cloud hosting and technical infrastructure services to operate the platform. These providers process data on our behalf under binding data processing agreements and are not permitted to use your data for their own purposes.
oktk may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies in Bangladesh where we are legally required to do so, where disclosure is necessary to prevent or detect a serious crime, or where required by a valid court order.
Under no circumstances does oktk sell, rent, trade, or otherwise transfer your personal data to third-party marketers, data brokers, or advertising platforms. Any sharing beyond the categories described in this section requires your explicit prior consent.
Cookies are small text files placed on your device by the oktk platform when you visit the site. They allow the platform to recognise your device across pages and sessions, maintain your login state, remember your language and display preferences, and collect anonymised usage statistics.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, account login state, security tokens | Session / up to 24 hours |
| Functional | Display preferences, odds format settings, last-visited page memory | Up to 30 days |
| Analytics | Anonymised page view counts, session duration, navigation path analysis for platform improvement | Up to 12 months |
You may disable non-essential cookies by adjusting the settings in your browser. Please note that disabling strictly necessary cookies will prevent you from logging into your account or using core platform features. The oktk platform does not currently use third-party advertising cookies.
oktk retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.
oktk implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While oktk takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for notifying oktk immediately if you suspect your account has been accessed without your authorisation.
As a registered player on the oktk platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please submit a written request to [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 days.
The oktk platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any individual under the age of 18. Age verification is a mandatory step in the account registration process, and further documentary proof of age may be requested at any point during the account lifecycle.
If oktk becomes aware that personal data has been collected from a person under the age of 18 without verifiable parental consent, that account will be immediately suspended, all associated funds will be handled in accordance with our Terms and Conditions, and the personal data will be deleted as soon as reasonably practicable. If you believe that a minor may have created an account on the platform, please notify us immediately at [email protected].
The oktk platform does not contain links to external third-party websites. However, game interfaces provided by third-party studio partners such as Evolution Gaming, Ezugi, Pragmatic Play, Microgaming, NetEnt, and Spribe are embedded directly within the platform. These game environments are governed by the data practices of the respective game provider. oktk is not responsible for the privacy practices of third-party game studios and encourages you to review the privacy documentation of any provider whose game content you access.
oktk reviews this Privacy Policy on a regular basis and updates it whenever our data processing activities change in a manner that materially affects your rights or the way your data is handled. Where a significant change is made, we will notify registered players via the mobile number or email address on their account at least 7 days before the change takes effect.
The date shown at the top of this page and in the hero section above reflects the most recent revision. Continued use of the oktk platform following the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with a change to this policy, you may request account closure in accordance with Section 11.2 of the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way oktk handles your personal data, please contact the data support team using the details below. All privacy correspondence must be submitted in English to ensure accurate and timely handling.
Please note that the email address above is displayed as plain text and is not a clickable link. To submit a privacy request, copy the address into your email client and include your registered mobile number and a brief description of your request so that we can locate your account efficiently.
The oktk support team is available around the clock to handle your privacy queries. You can also explore our FAQ for answers to common account and security questions, review our full Terms & Conditions, or visit the Responsible Gaming page for safe-play resources.